1. Introduction
GMindMap ("we", "our", or "us") operates GMindMap (the "Service"). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We are committed to protecting your privacy and ensuring you have a positive experience on our website and in using our services.
2. Information We Collect
2.1 Personal Information
When you create an account, we may collect:
- Email address
- Name (first and last)
- Profile information you provide
- Authentication data (encrypted passwords, OAuth tokens)
2.2 Usage Data
We automatically collect certain information when you use our Service:
- IP address and approximate location
- Browser type and version
- Operating system
- Pages visited and time spent
- Device information and screen resolution
- Referral source
2.3 Content Data
We store and process content you create:
- Mind maps and their content
- User-generated text and data
- File uploads and attachments
- Collaboration and sharing settings
2.4 Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze how our Service is used
- Provide personalized content
- Improve our services
3. How We Use Your Information
We use the collected data for various purposes:
- Service Provision: To provide, maintain, and improve our Service
- User Support: To respond to your requests and provide customer support
- Communication: To send you updates, security alerts, and administrative messages
- Analytics: To understand how users interact with our Service
- Security: To detect, prevent, and address technical issues and security threats
- Legal Compliance: To comply with applicable laws and regulations
- AI Enhancement: To improve our AI features (only with your consent and in aggregated, anonymized form)
4. AI and Machine Learning
Our Service uses artificial intelligence to enhance your experience. We want to be transparent about how AI affects your data:
- AI suggestions are generated based on the content you provide in real-time
- We do not use your personal content to train our AI models without explicit consent
- AI processing may involve third-party services (like OpenAI) under strict data protection agreements
- You can opt-out of AI features at any time in your account settings
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share your information only in these circumstances:
5.1 Service Providers
We may employ third-party companies and individuals to:
- Facilitate our Service (hosting, email delivery)
- Provide customer support
- Analyze how our Service is used
- Process payments
These third parties have access to your data only to perform specific tasks on our behalf and are obligated not to disclose or use it for other purposes.
5.2 Legal Requirements
We may disclose your data if required to do so by law or in response to valid requests by public authorities.
5.3 Business Transfers
If we are involved in a merger, acquisition, or asset sale, your data may be transferred as part of that transaction.
6. Data Security
We implement appropriate security measures to protect your personal information:
- Encryption in transit and at rest
- Regular security audits and vulnerability assessments
- Access controls and authentication
- Employee training on data protection
- Incident response procedures
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.
7. Your Rights (GDPR)
If you are in the European Union, you have the following rights:
- Access: Request copies of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your data
- Portability: Request transfer of your data to another service
- Restriction: Request restriction of processing
- Objection: Object to processing of your data
- Withdraw Consent: Withdraw consent for data processing
To exercise these rights, please contact us at [email protected].
8. Data Retention
We retain your personal information only for as long as necessary:
- Account Data: Until you delete your account
- Content Data: Until you delete the content or your account
- Usage Data: Up to 2 years for analytics purposes
- Legal Requirements: As required by applicable law
When we delete your data, it will be removed from our active databases and backup systems within 90 days.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data, including:
- EU Standard Contractual Clauses
- Adequacy decisions by the European Commission
- Other legally recognized transfer mechanisms
10. Children's Privacy
Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last updated" date
- Sending you an email notification for material changes
You are advised to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: [email protected]
Website: https://gmindmap.com
We will respond to your inquiries within 30 days.